Title: Small Business Chatbot Author: arthurc7 Published: Janvye 22, 2025 Last modified: Janvye 22, 2025 --- Search plugins ![](https://ps.w.org/small-business-chatbot/assets/banner-772x250.png?rev=3227115) ![](https://ps.w.org/small-business-chatbot/assets/icon.svg?rev=3227115) # Small Business Chatbot By [arthurc7](https://profiles.wordpress.org/arthurc7/) [Download](https://downloads.wordpress.org/plugin/small-business-chatbot.1.0.0.zip) * [Details](https://hat.wordpress.org/plugins/small-business-chatbot/#description) * [Reviews](https://hat.wordpress.org/plugins/small-business-chatbot/#reviews) * [Installation](https://hat.wordpress.org/plugins/small-business-chatbot/#installation) * [Development](https://hat.wordpress.org/plugins/small-business-chatbot/#developers) [Support](https://wordpress.org/support/plugin/small-business-chatbot/) ## Description **Small Business Chatbot** is a conversational AI plugin that adds a chatbot widget to your WordPress site, ready to help you convert visitors and provide instant support. Get a front-desk assistant for your website, available 24/7 to engage potential customers and direct them to your inbox as leads. ### Key Features * **Instant AI Responses** – No more missed questions; the chatbot is always online. * **Lead Capture** – Add a pre-made form to capture information upfront, so you can easily follow up on your leads. * **Seamless Inbox Transition** – All visitor conversations are automatically sent to your email, so you’re alerted instantly. * **Easy Setup** – Simply install and activate the plugin. The AI will automatically pull in data from your site in under a minute. * **Customizable** – Adjust the bot’s behavior, appearance, and knowledge base as you see fit. ### How It Works 1. **Install the Plugin** – Install and activate it from the plugins section of your Admin Dashboard 2. **Automatic Configuration** – On activation, the chatbot will be added to your site. 3. **Log in to the platform** – Sign up or log in to our platform from your WordPress Admin Dashboard 4. **Customize the chatbot as you see fit** – Change the profile picture, color, and what the chatbot knows in just a few clicks. ### PRICING All of our features are available to test during the 14 day free trial. See all available pricing options on our [website](https://smallbusinesschatbot.com/#pricing). ### External services This plugin connects to smallbusinesschatbot.com’s api in order to help users with authentication and with activation. On activation, the plugin sends a POST request to smallbusinesschatbot.com/onboarding_create_chatbot with a payload of the Chatbot_URL, the current domain, and a Signup_Type (which in this case is wordpress). This information is sent over so that on the smallbusinesschatbot. com’s end, it can initialize the chatbot. The domain is used to verify the chatbot, the Chatbot_URL is used to figure out which ID to use for onboarding, and Signup_Type is for internal records. When a user goes through authentication (through smallbusinesschatbot.com/signup or smallbusinesschatbot.com/login on the plugin’s admin page), it also sends over a payload of the chatbot_url, domain, signup type (set to WordPress), and a nonce. On smallbusinesschatbot.com’s end, this data is used to connect the chat widget to the server. When the authentication process occurs for the first time, there is a redirect from smallbusinesschatbot.com back to the wordpress admin page (sb- chatbot), which passes back a Chatbot_URL and nonce. The nonce is used to match the outgoing request for security. Then the chatbot_url is used to check and see if it needs to be updated, as sometimes a user will have already created a chatbot for themselves and therefore have initiated a Chatbot_URL. This id needs to be reflected in the user’s chatbot on WordPress’s side, so that’s why it’s passed back through a re-direct. This service is provided by **Small Business Chatbot**: [Terms of Use](https://smallbusinesschatbot.com/legal/terms-of-use) [Privacy Policy](https://smallbusinesschatbot.com/legal/privacy-policy) ## Screenshots * [[ * Get onboarded in 2 easy clicks. * [[ * An AI that answers precisely the wat you want. * [[ * Capture leads effortlessly. * [[ * Customize the look and feel of your chatbot ## Installation Small Business Chatbot WordPress chat plugin installation: 1. Log into your WordPress admin dashboard. 2. Go to “Plugins” using the sidebar on the left. 3. Click “Add New” and find “Small Business Chatbot” in the search bar. 4. Install the plugin and activate it. 5. The sb chatbot icon will appear on the left sidebar of your WP admin panel. After activating the plugin, create your account and start the product tour. Follow the steps to customize your widget, and you’re ready to go! ## FAQ ### Is there a free trial for Small Business Chatbot? Yes! When you first install and activate the plugin, you get a free trial for 14 days with no credit card required. ### How does the AI chat work? Our AI engine processes your website’s content and visitor questions to provide quick, accurate, and context-based replies. The chatbot is designed to capture email leads so you can follow up later. ### How does the AI know how to talk about my business? When you activate the plugin, the bot automatically scans your website content. You can also manually add or refine the data in your bot’s knowledge base to improve the accuracy of the answers. ### Can I customize the chat widget? Yes. From your WordPress admin, go to **SB Chatbot** on the left-hand side of your admin dashboard and log into the platform. You will be automatically integrated. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Small Business Chatbot” is open source software. The following people have contributed to this plugin. Contributors * [ arthurc7 ](https://profiles.wordpress.org/arthurc7/) [Translate “Small Business Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/small-business-chatbot) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/small-business-chatbot/), check out the [SVN repository](https://plugins.svn.wordpress.org/small-business-chatbot/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/small-business-chatbot/) by [RSS](https://plugins.trac.wordpress.org/log/small-business-chatbot/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0 * Initial release of Small Business Chatbot. ## Meta * Version **1.0.0** * Last updated **1 year ago** * Active installations **Fewer than 10** * WordPress version ** 4.7 or higher ** * Tested up to **6.7.5** * PHP version ** 7.0 or higher ** * Language * [English (US)](https://wordpress.org/plugins/small-business-chatbot/) * Tags * [AI](https://hat.wordpress.org/plugins/tags/ai/)[chat](https://hat.wordpress.org/plugins/tags/chat/) [chatbot](https://hat.wordpress.org/plugins/tags/chatbot/)[lead generation](https://hat.wordpress.org/plugins/tags/lead-generation/) [small business](https://hat.wordpress.org/plugins/tags/small-business/) * [Advanced View](https://hat.wordpress.org/plugins/small-business-chatbot/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/small-business-chatbot/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/small-business-chatbot/reviews/) ## Contributors * [ arthurc7 ](https://profiles.wordpress.org/arthurc7/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/small-business-chatbot/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://smallbusinesschatbot.com/)